Non-Emergency Services 585-275-3333
Administrative Offices — University Security Center, 612 Wilson Blvd., 585-275-3340
River Campus Office — Community Learning Center, Garden Level, 585-273-5200
Medical Center Office — G-6009, 585-275-2221
We serve an active community of over 25,000 students, faculty and staff. Each year, we receive more than 300,000 calls for service - an average of over 800 a day. Our officers provide services to more than 75,000 of these callers and file approximately 8,000 incident reports.
Security officers patrol University properties - including the River Campus, Medical Center, South Campus, and Eastman School - 24 hours a day, seven days a week. In addition to responding to emergencies - fires, accidents, or physical crimes, for example - security staff provide a wide range of non-emergency services. These include: crime prevention training and awareness; distribution of "Security Alert Bulletins" (whenever a major crime occurs at or near the University, these bulletins describe the crime and suspect(s) and offer safety tips); victim and witness support; personal safety escorts; door openings for people who are locked out; routine building and area checks; security surveys of office space or building renovations; landscaping and exterior lighting evaluations; and lost and found property storage.
The University maintains an extensive network of over 500 interior and exterior public access telephones. You can call the Security Communication Center for assistance any time of the day or night from any of these phones. Included are over 185 direct-dial Blue Light Emergency Phones, more than 165 elevator phones, 7 areas of rescue phones, and over 125 interior and exterior service telephones.
In an emergency, dial x13 from any University phone, or pick up a Blue Light Emergency Phone. An officer will be sent to your location right away. Local police, fire, or ambulance agencies will be notified as needed.
To request one of our non-emergency services, call 585-275-3333; a dispatcher is on hand 24 hours a day to answer calls.
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Maintained by University Security Services